Get in Touch
We'd love to hear from you. Whether you have a question about our collections, need assistance with an order, or want to discuss a custom piece, our team is here to help.
Send us a Message
Contact Information
parisa@parisajewellery.com
We typically respond within 24 hours
Phone
+44 (0)771 118 7965
Mon-Fri, 9am-6pm GMT
Frequently Asked Questions
Find answers to common questions about our jewellery, shipping, and services.
We offer complimentary worldwide shipping. All orders ship within 3 weeks. Holidays may affect this time.
Yes, we offer a 14-day return policy for all unworn items in their original packaging. Custom pieces are non-returnable.
Absolutely! We love creating bespoke pieces. Please contact us with your ideas and we'll schedule a consultation.
We use only ethically sourced materials including recycled gold, conflict-free diamonds, and responsibly mined gemstones. All our pieces are crafted with the highest quality standards.
Yes, we offer complimentary gift wrapping on all orders. You can add a personal message during checkout.
Store your jewellery in a cool, dry place away from direct sunlight. Clean gently with a soft cloth and avoid contact with chemicals, perfumes, and lotions. We recommend professional cleaning annually.