Get in Touch
We'd love to hear from you. Whether you have a question about our collections, need assistance with an order, or want to discuss a custom piece, our team is here to help.
Send us a Message
Contact Information
parisa@parisajewellery.com
We typically respond within 24 hours
Phone
+44 (0) 7506 196 600
Mon-Fri, 9am-6pm GMT
Studio Address
Parisa London
123 Mayfair Street
London, W1J 8LQ
United Kingdom
By appointment only
Frequently Asked Questions
Find answers to common questions about our jewellery, shipping, and services.
We offer complimentary worldwide shipping. UK orders typically arrive within 2-3 business days, while international orders take 5-10 business days.
Yes, we offer a 30-day return policy for all unworn items in their original packaging. Custom pieces are non-returnable.
Absolutely! We love creating bespoke pieces. Please contact us with your ideas and we'll schedule a consultation.
We use only ethically sourced materials including recycled gold, conflict-free diamonds, and responsibly mined gemstones. All our pieces are crafted with the highest quality standards.
Yes, we offer complimentary gift wrapping on all orders. You can add a personal message during checkout.
Store your jewellery in a cool, dry place away from direct sunlight. Clean gently with a soft cloth and avoid contact with chemicals, perfumes, and lotions. We recommend professional cleaning annually.